Friday, April 15, 2016

Rickshaws drivers killing own business

An auto-rickshaw from Electronic City Infosys office to Sarjapura Road Wipro in Bengaluru costs me Rs 200. No meter, no negotiation. While an Ola Cab at standard rate costs me Rs 175, all calculated and charged on actuals.
Even the rickshaw driver admits the Ola cab will come cheaper. Well, then've you've had it buddy, don't complain later for being a savant to a corporate.
No wonder Ola has been able to intake Ola Auto service. I'm sure auto-rickshaw drivers were equally obliging to this. For no planned trip nowadays happens without Ola or Uber cab bookings.
And it's for the good of the customer, this movement to Ola/Uber cabs. Now that auto-rickshaws are finally metered rides in Bengaluru. The notoriety of the auto driver charging his own rates, and rounding off to Rs 20/30 more without giving change was indeed going overboard.
I really missed Mumbai autos where the driver used to return 50 paise change. I'm sure Ola, Uber won't take off there. Because the customer is happy enough with the ubiquitous auto with fair, metered rates.
Back to Bengaluru, the auto-driver has no reason to complain either for aligning himself with the cab service corporates. They let him charge convenience fees/higher rates during late hours. Plus he chooses if he wants to pick the customer. I've had times when Ola shows the auto nearby, but the driver doesn't pick the request.Just further proof of the fate he wrote for himself with the treatment meted out to the customer..

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